KQuality Control

Water Plant- Carbon Filtration Process

Water Plant- Raw Water Intake

Flight Deck - Joint Briefing ( TEST)

Flight Deck - Preflight

Flight Deck - Joint Briefing

Flight Deck - Flight Planning and Navigation

Flight Deck - Flight Deck Policies and Procedures

Flight Deck - NOTOC

Flight Deck - EFB Procedure Departure

Flight Deck - Refueling with Passengers On Board

Technical - Base Maintenance - Aircraft Maintenance and Release to Service ( TEST)

Technical - Base Maintenance - Aircraft Maintenance and Release to Service

Technical - Line Maintenance - Dispatch Process

Technical - Workshops - Component Maintenance and Release to Service

Passenger Operations - Signature of Service (Check-in -Economy Counter)

Passenger Operations - Signature of Service ( Sky Priority Check-in counter )

Passenger Operations - Signature of Service ( Guest Screening Point )

Passenger Operations - Signature of Service ( Transfer Desk-Economy)

Passenger Operations - Signature of Service (Transfer Desk-Sky Priority)

Passenger Operations - Signature of Service (Lounges)

Passenger Operations - Signature of Service (Boarding Gate-Sky Priority Lane)

Passenger Operations - Signature of Service ( Boarding Gate- Economy Lane)

Passenger Operations - Signature of Service (Ramp Transportation)

Passenger Operations - Signature of Service (Arrival Hall)

Passenger Operations - Check-In

Passenger Operations - Documents Checks

Passenger Operations - Boarding Procedures

Passenger Operations - Special Passenger Handling

Passenger Operations - Gate Closure

Passenger Operations - Preparation Activities

Passenger Operations - Arrival & Disembarkation

Catering Operations - Loading Process (Revision 1)

Catering Operations - Unserviceable Equipment (Revision 1)

Catering Operations - Trolleys and STUs (Revision 1)

Catering Operations - Linen (Revision 1)

Catering Operations - Food Safety- Food Handling (Revision 1)

Catering Operations - Food Safety- Personal Hygiene (Revision 1)

Catering Operations - Meal Portion (Revision 1)

Catering Operations - Meal Quality (Revision 1)

Catering Operations - Blankets Control and Handling (Revision 1)

Catering Operations - Tray Sets (Revision 1)

Catering Operations - Loading Trucks (Revision 1)

Catering Operations - Station Standards (Revision 1)

Catering Operations - Overcatering/Undercatering (Revision 1)

Catering Operations - Toiletries (Revision 1)

Catering Operations - Special Meals (Revision 1)

Catering Operations - Packing and Loading (Revision 1)

Catering Operations - Drinks and Bars (Revision 1)

Catering Operations - Dry Stores (Revision 1)

Catering Operations - Overnight Kits (Revision 1)

Catering Operations - Food Safety- Equipment (Revision 1)

Catering Operations - Headsets Handling (Revision 1)

Catering Operations - Galley Plan (Revision 1)

Catering Operations - Food Safety- Pest Control (Revision 1)

Catering Operations - Meal Variety and Preference (Revision 1)

Ramp Operations - SAFA (A14 Mass and Balance Calculation)

Ramp Operations - SAFA (D01 General Condition of Cargo Compartment & Fuselage)

Ramp Operations - SAFA (DO3 Secure Stowage of Cargo on Board)

Ramp Operations - SAFA (D02 Dangerous Goods - DG)

Ramp Operations-GSE Serviceability Checks (Revision 2)

Ramp Operations - Non-motorized GSE Serviceability Checks

Ramp Operations- GSE Maintenance Checks- GSE Preventive Maintenance (Revision 2)

Ramp Operations- GSE Maintenance Facility Checks - Health Safety Env (Revision 2)

Ramp Operations- GSE Maintenance Checks- Workshop Repairs (Revision 2)

Ramp Operations- GSE Maintenance Checks- GSE Ad hoc /Corrective Maintenance (Revision 2)

Ramp Operations- Aircraft Arrival Procedures

Ramp Operations- Aircraft Offloading

Ramp Operations - Water Service (Water Servicing Equipment) (Revision 1)

Ramp Operations - Water Service (Water Uplift) (Revision 1)

Ramp Operations - Water Service Fill Point (Revision 1)

Ramp Operations - Aircraft Fuelling

Ramp Operations- Toilet Service

Ramp Operations- Load Planning

Ramp Operations- Load sheet Issuance

Ramp Operations- Aircraft Loading

Ramp Operations- Loading Supervision

Ramp Operations - Aircraft Departure Procedures

Ramp Operations- Aircraft De-icing and Anti-icing (Revision 1)

Cabin Appearance - Passenger Seats

Cabin Appearance - Cabin Attendant Seats

Cabin Appearance - Flight Deck

Cabin Appearance - Galley Areas

Cabin Appearance - Lavatory Compartment

Cabin Appearance - Cabin

Cabin Appearance - Crew Rest Area

Cargo Security-Secure Cargo Acceptance

Cargo Security-Flight Coverage

Cargo Security-Visitor's management

Cargo Security-Escort of Cargo

Cargo Security-Exempt Cargo from Screening

Cargo Security-Handling of High-risk Cargo

Cargo Security-Screening of unknown Cargo

Cargo Security-Protection of screened Cargo

Cargo Security-Cargo Delivery

Cargo Security-Supervision of contracted Security

Cargo Security- Access Control of Vehicles

Cargo Security- Access Control of Persons

Cargo Security-Handling of Offloaded Cargo

Cargo Security- Access Control of Aircraft in service

Cargo Operations- Outsourced Services (Tradewinds)

Cargo Operations- Dispatch and Checkout

Cargo Operations- Rotation

Cargo Operations- Manifesting

Cargo Operations-Supervision

Cargo Operations- GHA

Cargo Operations- Import Customer Service

Cargo Operations- Acceptance

Cargo Operations- Courier and Mail

Cargo Operations- Build Up

Security Operations- A/C access control

Security Operations- Validated Routes

Security Operations- Catering Process

Security Operations- Check-in Process

Security Operations- Aircraft in Service

Security Operations- Aircraft Search

Security Operations- Gate Processes

Security Operations- Baggage Security

Security Operations- Aircraft on night stop/Not in service

Security Operations- Firearm Handling

Security Operations- Cargo Protection

Security Operations- Aircraft Checks

Security Operations- Incident Management

Security Operations- Training & Background checks

Security Operations- Seals Management

Security Operations- Lost and Found

Security Operations- Baggage Reconciliation

Inflight - SAFA (B01) (Revision 1)

Inflight - SAFA (B02) (Revision 1)

Inflight - SAFA (B03) (Revision 1)

Inflight - SAFA (B04) (Revision 1)

Inflight - SAFA (B05) (Revision 1)

Inflight - SAFA (B06) (Revision 1)

Inflight - SAFA (B07) (Revision 1)

Inflight - SAFA (B08) (Revision 1)

Inflight - SAFA (B09) (Revision 1)

Inflight - SAFA (B10) (Revision 1)

Inflight - SAFA (B11) (Revision 1)

Inflight - SAFA (B12) (Revision 1)

Inflight - SAFA (B13) (Revision 1)

Inflight - SAFA (B14) (Revision 1)

Inflight - Uniform Compliance

Inflight - Transit with Passenger Boarding

Inflight - Passenger Announcement

Inflight- Passenger Boarding

Inflight - Preflight Checks

Inflight- Catering and Loading

Inflight- Preflight Briefing

EFB- Portable EFB

EFB- Installed EFB

Crew Scheduling-General Corporate Knowledge

Crew Scheduling- Crew Planning

Crew Scheduling- Crew Tracking

Crew Scheduling- Access to Operations Manual(s)

Crew Scheduling- Shift Handover & DPM

Crew Scheduling- Training

Flight Dispatch- Computation of Computer Flight Plan

Flight Dispatch- Computation of EDTO Flight Plan

Flight Dispatch-ATC Flight Plan

Flight Dispatch- Carriage of DGR (NOTOC)

Flight Dispatch- Flight Release (Preflight)

Flight Dispatch- Flight Release (Manuals)

Flight Dispatch - Shift Handover

Flight Dispatch-General Corporate Knowledge

Flight Dispatch-Emergency Response Procedure

Flight Dispatch- Flight Release-Certificates

Flight Dispatch-Training Files

FLOE- Flight Permits

FLOE- Aeronautical Information

FLOE- Adhoc Flight Prep

FLOE-Aircraft Certificates

FLOE- Access to Aircraft Library Manuals

FLOE - Shift Handover

FLOE-Training Files

FLOE-General Corporate Knowledge

IOCC-General Corporate Knowledge

IOCC- Emergency Response

IOCC Shift Handover

IOCC- Flight Following

IOCC -Aircraft Change Procedures