If you’re looking for the opportunity to grow alongside an exciting and forward-thinking global company then we’d love to hear from you. We're currently hiring in the following areas:
Junior Delivery Specialist
Overview
We're looking for a Junior Delivery Specialist to join our team. This is a starting role, perfect for new graduates or those early in their careers who have some experience with programming or data and want to learn more in a professional setting.
What You'll Do
What You'll Need
What Would Make You Stand Out
What We Offer
About Us
For over 30 years, i2 Group has helped analysts and investigators around the world understand complex information. We provide tools that help them find, create, and share important insights to fight crime, terrorism, war, and fraud. Our solutions, like i2 Analyst’s Notebook, are used in over 140 countries by thousands of organizations. This includes all UK police forces, 70% of NATO countries, and 80% of the biggest US police departments. Since 2022, i2 has been part of Harris Computer Corporation.
Professional Services & Technical Sales, APAC
i2 Group, a Harris Computer company, is hiring for Professional Services & Technical Sales Specialist. This permanent and will be performed on a remote basis, but the role will involve regular travel to customer sites and corporate events, both within Australia and internationally, as required by project and business needs.
As a Product Specialist, this professional will review, examine, and promote the current product features and its ability to support the strategic targets of the business. This may also include coordinating and supporting clients throughout the software implementation process. They will possess excellent organizational, communication, and interpersonal skills. There may be some travel required for the role.
About the Role
You’ll join i2’s Professional Services team, working directly with clients or alongside partners to deploy, configure and optimise i2 intelligence analysis platforms across the full product lifecycle—from architectural design and implementation planning to training handover and long-term optimisation. You’ll bring deep domain and technical expertise to every stage of deployment, acting as a trusted extension of the client team to deliver impactful solutions, drive adoption and enable analysts to extract meaningful intelligence from complex datasets.
Key Responsibilities
Solution Architecture & Implementation
Collaborate with clients to design bespoke implementation strategies, including planning, deployment, upgrades, data migrations, and performance tuning.
Platform Customisation & Integration
Configure and extend core products (Analyst’s Notebook, iBase, Analysis Hub/Studio, TextChart) to align with organisational workflows.
Integrate i2 platforms with existing systems using standard integration patterns.
Client Engagement & Requirements Management
Gather and document business requirements and translate them into functional configurations and technical designs.
Communicate progress, risks, and outcomes clearly to client stakeholders.
Occasionally field support or operational calls as needed until full global coverage is established, ensuring continuity of service for clients.
Performance Review & System Optimisation
Conduct system health checks, refine platform performance, recommend improvements, and guide clients on enhancing analyst workflows and system maturity.
Knowledge Transfer & Training Support
Deliver knowledge-transfer sessions, best-practice training and demonstrations.
Support internal training teams or provide direct upskilling for client analysts.
Pre-Sales & Partner Enablement
Support channel and direct sales teams with pre-sales activities such as solution scoping, technical demonstrations, proposal input, and implementation planning.
Contribute to partner enablement by onboarding, training, and upskilling partners through workshops, technical sessions, certifications, and ongoing guidance, ensuring they can effectively position, deploy and support i2 solutions.
Required Skills & Experience
Consulting Experience
Typically 5-7 years in technology or professional services, ideally with exposure to intelligence, security, or government sectors.
Strong background in client-facing roles within consulting environments.
Technical Proficiency
Strong SQL/database experience.
Hands-on experience with i2 products (Analyst’s Notebook, iBase, Analysis Hub/Studio, TextChart) is highly advantageous.
Practical coding skills in C#, Java, TypeScript, or React, including the ability to build custom plugins and connectors.
Analysis & Configuration Expertise
Ability to interpret data workflows, perform gap analysis, and implement appropriate configurations, extensions, and integration patterns.
Containerisation & Cloud Deployment
Experience deploying and managing applications in cloud environments (AWS, Azure, GCP).
Ability to design scalable, resilient, and secure solutions.
Communication & Stakeholder Management
Excellent verbal and written communication skills.
Strong client relationship management and ability to engage technical and non-technical stakeholders.
Problem-Solving & Process Orientation
Structured analytical thinking with the ability to diagnose issues and propose value-driven improvements.
Qualifications
Bachelor’s degree in a relevant field.
Familiarity with Agile, waterfall, or hybrid delivery methodologies.
Knowledge of SQL/data modelling, ETL, or BI/visualisation tools.
Certifications in business analysis or intelligence analysis are desirable but not essential.
Personal Attributes
Client-oriented, responsive, and collaborative.
Strong interpersonal skills and ability to work cross-functionally.
Highly organised with strong attention to detail.
About i2
Our intelligence analysis software tools help analysts and investigators transform data in real-time, enabling customers to detect, disrupt, and defeat sophisticated threats. We serve global customers carrying out critical missions in public safety, defence, fraud, and financial crimes. Learn more at: https://i2group.com
As a Harris Computer company, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.
Benefits
Harris offers an extremely competitive employee benefits programme. 10 Personal Days leave entitlement are granted as well as 20 days holiday plus public holidays. Private healthcare and dental care once probation has been passed. Lifestyle rewards contribution.
Supporting your application
Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities’ employer, we want to make sure we do all we can to make this a positive experience for you. When applying, please make us aware on your application of any adjustments or additional support we can provide you with before or on the day of an interview.
Channel Manager, Emerging APAC Markets
We are seeking a dynamic and experienced Software Channel Manager to join our team. This role is crucial to managing and growing our partner relationships, driving renewals, and expanding our partner network. You will engage and visit regulary with partners and customers to understand their requirements, qualify leads, and ensure they are leveraging our products to their full potential. You will also be responsible for identifying patterns in win/loss analyses, building industry-specific use cases, promoting training, and supporting strategic initiatives to enhance the growth of our i2 business.
Job Summary: As a Channel Manager of Sales & Marketing, this professional will lead our sales and marketing efforts in their designated territory promoting our software products and services. They will be responsible for developing and executing strategic plans to drive revenue growth, build strong client relationships, and increase brand awareness. This role will require direct and indirect selling as well as collaborating with cross-functional teams, and staying updated on industry trends to drive business success. There is travel to client sites, conferences, and global meetings expected in this role.
Key Responsibilities:
Driving New Revenue Sales, promoting the full portfolio of i2 capability, managing and updating i2’s CRM system.
Lead Management and Qualification:
Work on leads to qualify and progress them to a fully scoped quote stage.
Engage with prospects to understand their use case, requirements, and ensure a strong product fit.
Conduct high-level product demonstrations and capture feedback to refine the sales approach.
Document patterns from win/loss analysis, including insights into pricing, product functionality, subscription preferences, and competitive trends.
Renewal Strategy & Partner Engagement:
Review upcoming partner renewals for the next quarter to assess current product usage.
Initiate calls with partners to explore opportunities for better product utilization, address new requirements, and conduct health checks.
Propose new products or updates to enhance renewals and ensure partners are fully informed of our offerings.
For smaller partners, provide detailed information and value propositions beyond a simple quote to strengthen renewal likelihood.
Partner Network Expansion:
Assist in executing i2’s strategy to expand our partner ecosystem by identifying and onboarding new partners.
Support the existing partner network to increase business opportunities and reach.
Channel marketing and communications:
Coordinate with internal departments to help improve partner communications and marketing. Work with marketing team to produce monthly channel updates for partner and internal consumption. Support efforts to maximise use and efficiency of collaboration tools such as the i2 PartnerHub, encouraging best practice and instilling operational excellence practices in our partners.
Actively engage with partners to share updates and discuss opportunities for deal progression.
Training Promotion:
Advocate for the inclusion of training in all quotes, especially for customers unaware of our recent product developments, such as the shift of SPT to i2.
Promote training programs as a value add in the sales process to strengthen proposals.
Support the creation and promotion of the i2 Partner Training Certification Programme
Framework Tenders & Tender Response Management:
Explore the potential for more direct engagement with Framework Tenders to increase control over deals and profitability.
Work within a wider business team to support the creation of a Tender Response team, including naming roles and building an RFI (Request for Information) response library for easy duplication in future scenarios.
Industry-Specific Use Cases:
Support the development of targeted user cases for key industries (e.g., Legal, Financial) and lead go-to-market initiatives with partners to position i2 solutions as the preferred choice within these sectors.
Cross-Training & Team Resilience:
Build cross-training capacity across new business, renewals, and channel management to ensure operational resilience during peak times or holiday periods.
Enhance team agility by ensuring colleagues can step into each other’s roles when needed.
Customer Success Stories:
Collect and document customer success stories to highlight the impact of i2 solutions.
Where necessary, anonymize these stories to respect the confidential nature of sectors we serve, and use them in marketing and sales efforts to build credibility.
Job Qualifications:
The qualifications we are looking for are mixture of work experience and educational background.
They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role:
Minimum Qualifications:
Experience:
8 to 10 years of proven experience in partner management, business development, or software sales.
Strong understanding of software licensing models, renewal processes, and subscription management.
Excellent communication and interpersonal skills with the ability to build relationships and influence stakeholders at all levels.
Experience in conducting product demonstrations and managing lead qualification processes.
Ability to analyse data from win/loss scenarios and apply insights to improve sales strategies.
Experience in responding to Framework Tenders and managing RFI libraries is a plus.
Cross-functional team management skills, with a focus on collaboration, training, and building internal resilience.
Experience in developing and leveraging customer success stories for sales and marketing purposes.
Skills & Attributes
Ability to work with highly complex, niche products.
Data & Analytical Thinking
Communication & Storytelling Skills
Customer-facing & Consultative Approach
Adaptability & Learning Agility
Stakeholder Collaboration
Why Join Us
Comprehensive Health Insurance Coverage for employees and dependents.
National and Festival Holidays, along with generous paid leave policies promoting work-life balance.
Lifestyle Rewards & Recognition Program – celebrating milestones, achievements, and contributions.
Learning and Development Opportunities through global training programs, mentorship, and leadership accelerators.
Be part of a global organization with a culture rooted in respect and continuous growth.
Work with a dynamic leadership team that values innovation and people development.
Opportunity to shape the HR function and directly impact organizational success.
Inclusive, transparent, and empowering environment with room for creativity and career advancement.
UX/UI Designer
We are seeking an experienced UX/UI Designer to join our Product and Design Team to help enhance i2 products and services.
This permanent position will be performed on a remote basis with an ability to come into the i2 office in Cambridge, UK as business needs require (approx. 2 days per month).
In this role, you’ll craft innovative designs that truly resonate with user needs. You’ll collaborate with talented teams, dive into research, and turn insights into wireframes and prototypes—delivering solutions that empower i2 users to keep the world safe. If you’re passionate about design, eager to explore a fascinating domain, and thrive in a collaborative remote/hybrid environment, we’d love to hear from you.
Responsibilities
Collaborate with cross-functional teams to define project goals and gather requirements.
Conduct user research, usability testing, and other methods to uncover user needs and demonstrate the impact of your designs.
Work closely with UX designers and developers to ensure feasibility, consistency, and smooth implementation.
Design intuitive, user-centred interfaces that deliver exceptional experiences.
Continuously refine solutions based on feedback from sponsor users, SMEs, and data analysis.
Present design concepts to stakeholders, customers, and partners.
Requirements
5+ years of professional experience in UX design for web & desktop applications.
Expert proficiency in Figma, including advanced features like variables, component libraries, and interactive prototypes.
Strong background in user research and usability testing.
Deep understanding of design principles and user-centred methodologies.
Excellent communication, presentation, and collaboration skills.
Experience designing accessible interfaces.
A portfolio showcasing visual analysis solutions is a plus, as is experience with link analysis, statistical, or GIS tools.
Familiarity with Agile/Scrum environments is advantageous.
Experience using AI as part of the design process would be advantageous.
An interest in using ontologies and schemas to model complex data.
Bachelor’s or Master’s degree in Interaction Design, HCI, or a related field preferred.
If you’re passionate about creating exceptional user experiences and want to work on solutions that help keep the world safe, we’d love to hear from you. Apply today and bring your creativity and expertise to our team!
About i2
Our intelligence analysis software tools help analysts and investigators transform data in real-time, enabling customers to detect, disrupt, and defeat sophisticated threats. We serve global customers carrying out critical missions in public safety, defense, fraud, and financial crimes. Learn more at: https://i2group.com
As a Harris Computer company, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.
Benefits
Harris offer an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325.
Lead Software Devloper
i2, a Harris Computer company, are seeking a Lead Software Developer on a full-time, permanent, remote-working basis, in the UK.
We are seeking a skilled lead engineer with expertise in JavaScript, TypeScript & Node backend systems to drive the development and enhancement of our products and services. In this role, you will also lead and manage a small team of 3–4 engineers, providing mentorship, guidance, and support to help them excel.
The candidate will play a key role in designing, developing, and maintaining a cloud-based service - and its surrounding ecosystem - that integrates data from various Open Source Intelligence (OSINT), digital forensics, commercial threat intelligence, and other critical data providers, enabling seamless access for i2 users. The ideal candidate should possess a passion for creating efficient, scalable solutions, demonstrate expertise in building cloud-based services, and thrive in a collaborative, fast-paced environment.
This permanent position will be performed on a remote basis with a requirement to visit the i2 Office in Cambridge, UK as and when there is a business need to do so (circa 2 days per month).
In performing this position, your core duties and responsibilities will include (but will not be limited to):
Leading and managing a small team, encompassing the development of team members' skills and expertise through coaching, mentoring, and training, as well as performance management, succession planning, talent development, and creating a positive and inclusive team culture.
In conjunction with the project manager oversee the planning, execution, and delivery of software projects, ensuring they are completed on time and within budget.
Working closely with cross-functional teams, including UI/UX designers, architects, and product managers, to ship new services and full-stack features
Being accountable for the technical feasibility of designs and optimizing solutions for maximum speed and scalability.
Ensuring data security and platform compliance with relevant regulations and industry standards.
Establishing robust monitoring, logging, and tracing systems to proactively detect issues and optimize performance APIs and the cloud services.
Conducting thorough testing (automated and manual) to identify, fix bugs, and performance issues.
Collaborating with Support engineers to troubleshoot and resolve complex customer issues, providing technical expertise and guidance to ensure timely and effective solutions.
Staying up to date with the latest industry trends and technologies to ensure our applications are built using the best practices.
Bachelor's degree with a minimum of 2:1 Computer Science, Information Technology, or a related field.
Experience running small to mid-sized teams, including line management
Demonstrable success and involvement in software design and implementation of production-ready web-services and cloud services using JavaScript, TypeScript, and Node.
Experience integrating with different data providers, including API integrations (e.g. REST, GraphQL), data mapping, and data normalization.
Proficiency with containerization technologies such as Docker and orchestration tools like Kubernetes
Experience with cloud platforms (e.g. AWS, Azure)
Experience with DevOps pipelines and CI/CD automation.
Experience with testing frameworks and methodologies, ensuring the delivery of high-quality software.
Strong problem-solving skills and ability to design robust, fault-tolerant systems.
Excellent communication and collaboration skills.
Experience creating and maintaining frontend clients using technologies such as: HTML5, JavaScript, CSS3, and React
Familiarity with data integration from diverse intelligence sources (OSINT, threat intelligence, etc.).
Exposure to security-focused development and compliance requirements in data-driven platforms.
Proficient in multiple programming languages, including Java and Python, with hands-on experience applying these skills in a production environment.
Our intelligence analysis software tools help analysts and investigators transform data in real-time, enabling customers to detect, disrupt, and defeat sophisticated threats. We serve global customers carrying out critical missions in public safety, defence, fraud, and financial crimes. Learn more at: https://i2group.com
As a Harris Computer company, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.
Harris offers an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata.
Supporting your application
Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities’ employer, we want to make sure we do all we can to make this a positive experience for you. When applying, please make us aware on your application of any adjustments or additional support we can provide you with before or on the day of an interview.
Sales Manager Middle East & Africa
I2 Group, a Harris Computer Company is seeking a Middle East and Africa Territory Manager to join our team.
This exciting opportunity will allow you to travel in a designated territory, learn new technology and work with a reputable company backed by a knowledgeable team. The incumbent will identify the needs of the customer, demonstrate the benefits of the software and present to local government enterprises, growing the customer base in their territory as well as enhancing relationships with existing customers. The ideal candidate is an inquisitive, self-starter who is interested in finding the best solution to fit the needs of our customers.
At i2, a Harris Computer company, we believe there is nothing more motivating than “getting out of bed to help keep our communities and world safe.” Every day, our mission-driven teams empower organisations across law enforcement, defence and security (and more!!) – including government, military, and intelligence – to disrupt threats, dismantle criminal networks, and make the world a safer place.
We are now looking for a Sales Manager (f/m/d) who shares this passion for impact. In this role, you won’t just be selling software — you will be opening doors to technology that helps investigators and analysts connect the dots, protect communities, and change lives.
This permanent position will be performed on a remote basis, with regular travel across the Middle East and Africa region, with occasional global travel, to engage with clients and industry stakeholders. Candidates should be currently based in the UAE or Qatar, or have the legal right to work in the Middle East.
Develop your career in a dynamic and impactful software company that plays a vital role in supporting critical missions around the world.
In this role, your key responsibilities will include (but will not be limited to):
Market Analysis and Strategy Development
Conduct in-depth market research and identify untapped opportunities.
Develop and implement business development strategies aligned with company goals.
Client Engagement and Relationship Management
Establish and maintain strong relationships with key stakeholders, including government agencies, military organisations, and intelligence bodies.
Engage with clients to understand their needs, propose tailored solutions, and secure long-term partnerships.
Proposal Development and Negotiation
Lead the preparation of high-quality proposals, bids, and presentations.
Support negotiations of contract terms and conditions with local sellers and the VP of Sales, ensuring favourable outcomes.
Industry Expertise and Thought Leadership
Stay current with industry trends, technologies, and regulatory developments.
Represent i2 at industry events, conferences, and seminars as a subject matter expert.
Cross-Functional Collaboration
Work closely with engineering, marketing, legal, and customer success teams to ensure seamless project delivery.
Provide feedback and insights to product development to align solutions with market demand.
Performance Monitoring and Reporting
Track and report on business development activities, including pipeline progress, conversion rates, and revenue.
Provide regular updates to senior management on strategic initiatives.
Bachelor’s degree in Business Administration, Marketing, or equivalent experience.
5+ years of experience working within or alongside the Law Enforcement sector.
Demonstrable understanding of Operations, Investigation, and Intelligence processes, and how technology can be applied to support them.
Excellent communication and interpersonal skills, with the ability to influence decision-makers.
Strategic thinker with the ability to identify opportunities and competitive threats.
Candidates should be currently based in the UAE or Qatar, or have the legal right to work in the Middle East.
Flexibility to travel across the Middle East and Africa and occasionally worldwide.
Cloud Software Developer
i2 Group, a Harris Computer company, are seeking a skilled Cloud Software Developer to join our growing team on a permanent basis in the UK.
The candidate will play a key role in designing, developing, and maintaining a cloud-based service - and its surrounding ecosystem - that integrates data from various Open Source Intelligence (OSINT), digital forensics, commercial threat intelligence, and other critical data providers, enabling seamless access for i2 users.
In this role, you will work with modern cloud-native technologies, leveraging your skills in JavaScript, TypeScript, Node.js, and harnessing cloud-native technologies. The ideal candidate should possess a passion for creating efficient, scalable solutions, demonstrate expertise in building cloud-based services, and thrive in a collaborative, fast-paced environment.
This permanent position will be performed on a remote basis with a requirement to visit the i2 Office in Cambridge, UK as and when there is a business need to do so (circa 2 days per month).
What you will do
In performing this position, your core duties and responsibilities will include (but will not be limited to):
Working within a team to design, develop, and maintain a cloud-based service and its surrounding ecosystem.
Working closely with cross-functional teams, including UI/UX designers, architects, and product managers, to ship new services and full-stack features.
Developing and deploying serverless applications using modern cloud-native technologies such as AWS Cognito, API Gateways, AWS Lambdas, or similar tools.
Design and implement solutions with efficiency and scalability in mind, leveraging best practices to optimize performance, minimize latency, and ensure seamless scalability as the system grows.
Ensuring data security and platform compliance with relevant regulations and industry standards.
Ensuring robust monitoring, logging, and tracing systems to proactively detect issues and optimize performance APIs and the cloud services.
Conducting thorough testing (automated and manual) to identify, fix bugs, and performance issues.
Collaborating with Support engineers to troubleshoot and resolve complex customer issues, providing technical expertise and guidance to ensure timely and effective solutions.
Staying up to date with the latest industry trends and technologies to ensure our applications are built using the best practices.
You will have
Bachelor's degree with a minimum of 2:1 Computer Science, Information Technology, or a related field.
Demonstrable success and involvement in software design and implementation of production-ready web-services and cloud services using JavaScript, TypeScript, and Node.
Experience integrating with different data providers, including API integrations (e.g. REST, GraphQL), data mapping, and data normalization.
Proficiency with containerization technologies such as Docker and orchestration tools like Kubernetes
Experience with cloud platforms and relevant tools (e.g. AWS, Azure)
Experience with DevOps pipelines and CI/CD automation.
Experience with testing frameworks and methodologies, ensuring the delivery of high-quality software.
Strong problem-solving skills and ability to design robust, fault-tolerant systems.
Excellent communication and collaboration skills.
Desirable
Familiarity with data integration from diverse intelligence sources (OSINT, threat intelligence, etc.).
Experience leveraging AI-assisted development tools (e.g., GitHub Copilot, Claude Sonnet, LLMs) to accelerate coding, testing, and documentation while maintaining code quality and security.
Exposure to security-focused development and compliance requirements in data-driven platforms.
Experience creating and maintaining frontend clients using technologies such as: HTML5, JavaScript, CSS3, and React
Proficient in multiple programming languages, including Java and Python, with hands-on experience applying these skills in a production environment.
About i2
Our intelligence analysis software tools help analysts and investigators transform data in real-time, enabling customers to detect, disrupt, and defeat sophisticated threats. We serve global customers carrying out critical missions in public safety, defence, fraud, and financial crimes. Learn more at: https://i2group.com
As a Harris Computer company, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.
Benefits
Harris offers an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata.
Supporting your application
Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities’ employer, we want to make sure we do all we can to make this a positive experience for you. When applying, please make us aware on your application of any adjustments or additional support we can provide you with before or on the day of an interview.
Account Manager
As an Account Manager at i2, you will be responsible for the health, retention, and growth of assigned customer accounts. This role is pivotal in ensuring our clients—particularly those in regulated sectors such as defense and national security—derive measurable value from our software and services. You will lead structured engagement, drive renewals and expansion, and act as the voice of the customer within i2. This role requires a strategic mindset, strong relationship-building skills, and the ability to navigate complex client environments.
Responsibilities
Measures of Success
Requirements
What Would Make You Stand Out
What Success Looks Like
What We Offer
Business Development Manager (BDR)
We are seeking a motivated and results-driven Business Development Representative (BDR) to support pipeline growth. This role focuses on identifying, qualifying, and developing new sales opportunities across law enforcement, government defense, public safety, and commercial markets. The BDR will work closely with Account Executives, Sales Engineers, and Marketing to generate qualified pipeline and support the overall sales process, offering strong exposure to enterprise software sales and a clear path for growth within i2’s sales organization.
Responsibilities
Requirements
What We Offer
Channel Manager, i2
i2 Group, a Harris Computer company, are seeking a dynamic and experienced Software Channel Manager on a full-time, permanent, remote-working basis. This role will be covering central, eastern and potentially southern Europe.
This role is crucial to managing and growing our partner relationships, driving renewals, and expanding our partner network. You will engage and visit regularly with partners and customers to understand their requirements, qualify leads, and ensure they are leveraging our products to their full potential. You will also be responsible for identifying patterns in win/loss analyses, building industry-specific use cases, promoting training, and supporting strategic initiatives to enhance the growth of our i2 business.
Job Summary: As a Channel Manager within Sales & Marketing, this professional will lead our sales and marketing efforts in their designated territory promoting our software products and services. They will be responsible for developing and executing strategic plans to drive revenue growth, build strong client relationships, and increase brand awareness. This role will require direct and indirect selling as well as collaborating with cross-functional teams, and staying updated on industry trends to drive business success. There is travel to client sites, conferences, and global meetings expected in this role.
Key Responsibilities:
Driving New Revenue Sales, promoting the full portfolio of i2 capability, managing and updating i2’s CRM system.
Lead Management and Qualification:
Work on leads to qualify and progress them to a fully scoped quote stage.
Engage with prospects to understand their use case, requirements, and ensure a strong product fit.
Conduct high-level product demonstrations and capture feedback to refine the sales approach.
Document patterns from win/loss analysis, including insights into pricing, product functionality, subscription preferences, and competitive trends.
Renewal Strategy & Partner Engagement:
Review upcoming partner renewals for the next quarter to assess current product usage.
Initiate calls with partners to explore opportunities for better product utilization, address new requirements, and conduct health checks.
Propose new products or updates to enhance renewals and ensure partners are fully informed of our offerings.
For smaller partners, provide detailed information and value propositions beyond a simple quote to strengthen renewal likelihood.
Partner Network Expansion:
Assist in executing i2’s strategy to expand our partner ecosystem by identifying and onboarding new partners.
Support the existing partner network to increase business opportunities and reach.
Channel marketing and communications:
Coordinate with internal departments to help improve partner communications and marketing. Work with marketing team to produce monthly channel updates for partner and internal consumption. Support efforts to maximise use and efficiency of collaboration tools such as the i2 PartnerHub, encouraging best practice and instilling operational excellence practices in our partners.
Actively engage with partners to share updates and discuss opportunities for deal progression.
Work with the marketing team to develop partner and customer case studies.
Training Promotion:
Advocate for the inclusion of training in all quotes, especially for customers unaware of our recent product developments.
Promote training programs as a value add in the sales process to strengthen proposals.
Support the promotion of the i2 Partner Authorised Training Programme
Job Qualifications:
Experience:
8 to 10 years of proven experience in partner management, business development, or software sales.
Strong understanding of software licensing models, renewal processes, and subscription management.
Excellent communication and interpersonal skills with the ability to build relationships and influence stakeholders at all levels.
Experience in conducting product demonstrations and managing lead qualification processes.
Ability to analyse data from win/loss scenarios and apply insights to improve sales strategies.
Experience in responding to Framework Tenders and managing RFI libraries is a plus.
Cross-functional team management skills, with a focus on collaboration, training, and building internal resilience.
Experience in developing and leveraging customer success stories for sales and marketing purposes.
Skills & Attributes
Ability to work with highly complex, niche products.
Data & Analytical Thinking
Communication & Storytelling Skills
Customer-facing & Consultative Approach
Adaptability & Learning Agility
Stakeholder Collaboration
Why Join Us
National and Festival Holidays, along with generous paid leave policies promoting work-life balance.
Learning and Development Opportunities through global training programs, mentorship, and leadership accelerators.
Be part of a global organization with a culture rooted in respect and continuous growth.
Work with a dynamic leadership team that values innovation and people development.
Opportunity to shape the HR function and directly impact organizational success.
Inclusive, transparent, and empowering environment with room for creativity and career advancement.
As a Harris Computer company, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.
We also offer a competitive employee benefits program, to include an annual lifestyle award program, paid time off, and more based on geographic location.
U.S. Law Enforcement Account lead
i2 Business Development Manager
U.S. Federal Civilian Account lead
© 2026 i2 Group / N. Harris Computer Corporation. All trademarks owned by N. Harris Computer Corporation.
1 Cambridge Square, Milton Avenue, Cambridge, CB4 0AE, UK
