Effective date: September 27, 2026
HireKey uses AI to help you prepare for job searches and interviews. Suggestions, scores and drafts are aids to your judgment, not hiring decisions or guarantees of an interview or offer.
The application uses AI for resume tailoring and related analysis, cover letters, interview preparation, voice or typed coaching and debriefs, company research and pipeline insights. Ordinary account management and storing jobs, contacts and tasks do not require AI generation merely to save those records.
OpenAI provides the application's text generation and coaching models. We may update models as the service evolves; material changes to data processing will be reflected in our policies.
Personal information included in your content, such as your name or contact details in a resume, can be sent with it. Do not include payment-card details, passwords or unnecessary sensitive information in AI inputs.
The microphone uses browser speech recognition, which may send audio to the browser's speech provider. You can type your answers instead.
HireKey does not train AI models on your content or sell AI inputs or outputs. OpenAI states that API data is not used for model training by default. AI providers' retention practices are separate from HireKey's rules for saved records. OpenAI's default abuse-monitoring logs may contain inputs and outputs for up to 30 days, with longer retention in specified legal or safety circumstances. Other temporary processing may also apply. See OpenAI's data controls.
Generated documents and interview preparation follow the rules in Data Security and Retention.
The complete coaching transcript is not saved on HireKey's server. A completed conversation remains temporarily in its browser tab for review, download and debrief generation. It clears when you sign out or the debrief saves successfully. Download it first if you want to keep it. HireKey saves the latest successful debrief; a new successful debrief replaces the previous one. Incomplete or abandoned interviews are not a recoverable conversation archive.
We do not save raw microphone recordings or generated coach playback as audio files in HireKey storage. This does not describe speech-provider retention or files you download yourself.
Authorized personnel may access information as needed for support, troubleshooting, service improvement, security and legal obligations. Enabled PostHog replays can expose visible content outside live voice interview coaching. Content in live voice interview coaching is excluded from replay and automatic interaction capture. We do not describe account-linked analytics as anonymous or aggregate-only. See the Privacy Policy and Cookie Policy.
AI can misunderstand your experience, omit details, invent facts, give outdated company information or produce biased feedback. A score is HireKey's assessment of the provided material; it is not an employer's actual screening result or a reliable prediction of success.
Our instructions aim to preserve factual experience and avoid fabricated qualifications. Review names, dates, achievements, numbers and role requirements before using an output. Verify company facts separately. Do not use HireKey to invent credentials, impersonate an employer or deceive others. Follow any employer's rules about AI assistance and authorship.
AI output may resemble output produced for another user. We do not guarantee uniqueness, freedom from bias or error-free advice. HireKey does not make employment decisions for employers or automatically apply for jobs on your behalf.
Send questions or concerns about an output to support@hirekey.io, and privacy questions to privacy@hirekey.io.