the ticket about account suspended no reply

[code-pekings]

Select Topic Area

Bug

Body

Title: GitHub Account Suspended Without Notice - Seeking Urgent Assistance

Hello GitHub Support Team,

@github-staff
My GitHub account (https://github.com/perryhong) was suddenly suspended without any prior notice or explanation, which has severely impacted my work. I rely heavily on GitHub for my projects, and the suspension of my account means that my repositories are no longer accessible. The email connected to this suspended account is [email protected]

Here are the steps I've taken so far:

Submitted a Support Ticket: I submitted a support ticket through GitHub's support page yesterday.
Reinstatement Request #3169338

My entire work has been suspended.
My repositories are inaccessible.
The lack of communication from GitHub has left me in the dark about the reason for the suspension.

Request:

I am urgently seeking assistance to understand the reason behind the suspension of my account.
I need help to restore access to my repositories as soon as possible.
Additional Context:

I have reviewed GitHub's terms of service and community guidelines to ensure compliance.
My work is critical to my projects and future creations, and this suspension has caused significant disruption.
I would greatly appreciate any advice, support, or guidance from the GitHub community or staff to resolve this issue promptly.

Thank you for your understanding and assistance.

Best regards,
perryhong

[github-actions[bot]]

💬 Your Product Feedback Has Been Submitted 🎉

Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users.

Here's what you can expect moving forward ⏩

• Your input will be carefully reviewed and cataloged by members of our product teams. 
  • Due to the high volume of submissions, we may not always be able to provide individual responses.
  • Rest assured, your feedback will help chart our course for product improvements.
• Other users may engage with your post, sharing their own perspectives or experiences. 
• GitHub staff may reach out for further clarification or insight. 
  • We may 'Answer' your discussion if there is a current solution, workaround, or roadmap/changelog post related to the feedback.

Where to look to see what's shipping 👀

• Read the Changelog for real-time updates on the latest GitHub features, enhancements, and calls for feedback.
• Explore our Product Roadmap, which details upcoming major releases and initiatives.

What you can do in the meantime 💻

• Upvote and comment on other user feedback Discussions that resonate with you.
• Add more information at any point! Useful details include: use cases, relevant labels, desired outcomes, and any accompanying screenshots.

As a member of the GitHub community, your participation is essential. While we can't promise that every suggestion will be implemented, we want to emphasize that your feedback is instrumental in guiding our decisions and priorities.

Thank you once again for your contribution to making GitHub even better! We're grateful for your ongoing support and collaboration in shaping the future of our platform. ⭐

[mecodeatlas]

Hi @code-pekings!

Thank you for your patience. The community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours. We appreciate your understanding!

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion.

Thank you!