Report a Bug or Request a Feature

Click the bug button in the top bar to email us about a problem, or Request a feature in Settings to send us an idea. A person reads both.

Where: Top bar › bug button (Report a bug) · Settings › About › Feedback

What it is

We don't track what you do in Filamental, so we've no way of knowing something's broken, or missing, unless you tell us. We don't pay much attention to social media either, so talking to us here is the best way to be heard. Your reports are how Filamental gets better.

How to use it

Reporting a bug

1. Click the bug button, at the top right beside the AI button.
2. Your email app opens a new message to [email protected], with the subject already filled in.
3. Say what happened, what you expected instead, and what you were doing just before. A screenshot helps enormously.
4. Send it.

If no email app is set up on your computer, the button may not open anything. Write to [email protected] from wherever you do your email instead.

Requesting a feature

1. Open Settings (the hamburger icon, top right) and go to About.
2. Under Feedback, beside Ideas and requests, click Request a feature.
3. A short form opens in your web browser. Tell us what you'd like Filamental to do, and why it would help.

Translation fixes and new languages go the same way as any other idea. If the AI provider you use isn't in the list in Filamental AI, email [email protected] and we're happy to add it. It's usually a small job, so do ask.

What makes a good report

• The version you're on, which is in Settings › About.
• Your computer: Windows, Mac or Linux.
• Steps to make it happen again, if you can find them. A bug we can repeat is a bug we can fix.
• For an idea, the problem it solves matters more than how you'd build it, since we might find another way there.

The Issues banner

When Filamental turns down a change it can't make cleanly, it tells you in a slim bar at the very top of the window rather than stopping what you're doing. The usual one is a connection that already exists: two nodes can't carry the same connector type twice, so a second one is refused and the banner says why.

Click the bar, or ▼, to expand the list, and × on a row to dismiss it. The × on the bar dismisses them all, and closing the project clears them. The banner is for you, not a report to us, so if an issue looks wrong, send it our way with the bug button.

What happens next

Major changes are discussed once a week, and updates go out as soon as they're ready. We can't promise every request makes it in, but every one is read.

Tips

• Nothing is sent by itself. There's no crash reporting and no tracking, so nothing reaches us unless you send it.
• Your project isn't attached. Only what you put in the email or the form reaches us, so leave out anything private.

How this helps you

• Use the bug button the moment something misbehaves, while the steps are fresh.
• Use Request a feature when you keep working round something, since a workaround you've found is often the clearest description of what's missing.
• Use the Issues banner to see why a connection didn't appear.

Related

• Account & Support: updates, and where to find your version.
• Top Bar: the bug button and its neighbours.
• Connectors: connecting nodes, and why a duplicate is refused.
• Languages: the languages Filamental speaks.
• Filamental AI: the providers you can connect.