Scale your e-commerce operations in Turkey and Europe with fast, reliable and efficient logistic service. We provide end-to-end support for all your e-commerce processes, whether B2B or B2C, with our fulfillment service.
Effective e-commerce relies on streamlined logistics management. E-commerce Fulfillment service offers a comprehensive solution that manages everything from product storage to order processing and delivery. It ensures products are packaged and delivered on time and without errors, covering all logistics aspects end-to-end.
We are a leading company that provides fulfillment services in Turkey and abroad to brands that are engaged in e-commerce. We have a technology-oriented approach to manage our customers' e-commerce operations and deliver their products from our warehouses to the end consumer quickly and safely. To grow your e-commerce business with our technological infrastructure and experience we're always here for you.
With our advanced technology, we process product, inventory, and order data across our warehouses and hundreds of online sales channels.
In partnership with ChannelEngine, Tradebyte, Entegra, Sentos, Omniens, and various other integrators, we connect you to over 200 sales channels while managing all your e-commerce logistics operations from our fulfillment centers.
It takes just 2 minutes to connect your e-commerce store built on platforms like Shopify, Ticimax, Tsoft or ikas to fiPlatform
Our e-commerce logistics platform, fiPlatform, lets you access cargo information and statuses of 36 delivery companies.
Metrics such as cut-off time, same-day shipping rate, order accuracy (pick/pack accuracy), return processing time, and inventory accuracy should be defined in the SLA with clear numerical targets. Processes and responsibilities for “exception management” (address errors, damages, missing items) should also be documented in writing.
A single “master inventory” source should be defined, and all sales channels should be fed from this source. Stock reservation, safety stock, and seamless stock write-back for cancellations and returns must function smoothly.
Distributing inventory to the right locations reduces delivery times and shipping costs. In the return flow, directing products to the warehouse where they can be resold the fastest is critical. This is especially important to maintain delivery SLAs during campaign periods.
Incorrect dimensions or weight result in wrong packaging selection, shipping dimensional weight discrepancies, and increased costs. They also negatively impact location assignment and slotting decisions, leading to longer picking times and higher error rates.
Order forecasting, shift planning, packaging material buffers, carrier cut-off times, and exception management should be planned in advance. In “peak day” scenarios, cut-off times and carrier performance should be tested separately.
You can communicate throughout the process with your dedicated professional team both directly and by creating requests via Jira. Additionally, you can closely monitor your operational processes through the fiplatform panel.
There is no minimum order or inventory requirement at Ficommerce. However, outsourced fulfillment services tend to be more advantageous for companies with a certain order volume.
Pricing is determined based on the following components:
Storage (occupied space and duration)
Pick & pack per order
Product dimensions and weight
Inventory turnover rate (time products remain in storage)
Shipping and return costs
A transparent pricing model tailored to your business volume and operational structure is provided.
Yes. Depending on your needs, we offer:
Branded boxes
Custom packaging
Gift notes
Invoice insertion according to marketplace requirements
These solutions help strengthen your brand experience.
