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Brand Feedback
1.
How did you hear about the Norbar brand?
Social Media
Internet
Word Of Mouth
Distributor
Newspaper / Magazine
YouTube
Trade Show / Exhibition
Previous Use
Other (please specify)
2.
How would you describe your overall opinion of the Norbar brand?
Extremely favourable
Very favourable
Somewhat favourable
Not so favourable
Not at all favourable
I had not previously heard of this brand
3.
What words first come to mind when you think of Norbar?
4.
On a scale of 0 to 10,
How likely is it that you would recommend this brand to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
5.
When you have a torque need, which brand first springs to mind?
6.
On a scale from 1 (never heard of) to 7 (extremely familiar), please rate how familiar you are with each brand.
By familiarity, we mean how often you have come across a brand, as well as how well you know the brand and what it is like.
1-Never heard of
2
3
4
5
6
7-Extremely familiar
Norbar
1-Never heard of
2
3
4
5
6
7-Extremely familiar
Gedore
1-Never heard of
2
3
4
5
6
7-Extremely familiar
Stahlwille
1-Never heard of
2
3
4
5
6
7-Extremely familiar
Snap-on
1-Never heard of
2
3
4
5
6
7-Extremely familiar
Tohnichi
1-Never heard of
2
3
4
5
6
7-Extremely familiar
Facom
1-Never heard of
2
3
4
5
6
7-Extremely familiar
Britool
1-Never heard of
2
3
4
5
6
7-Extremely familiar
Proto
1-Never heard of
2
3
4
5
6
7-Extremely familiar
Plarad
1-Never heard of
2
3
4
5
6
7-Extremely familiar
RAD
1-Never heard of
2
3
4
5
6
7-Extremely familiar
7.
Why do you buy Norbar products?
High Quality
Vast Range
Convenience
Brand
Reputation
Price
Durability
Accuracy
High Level of Technical Support
Other (please specify)
8.
On a scale of 1 to 5 where 1 is very poor and 5 is very good please rate the different aspects of the Norbar website?
1 (Very Poor)
5 (Very Good)
N/A
Overall look and feel
1 (Very Poor)
5 (Very Good)
N/A
Ease of finding what you want
1 (Very Poor)
5 (Very Good)
N/A
Search facility
1 (Very Poor)
5 (Very Good)
N/A
User friendliness
1 (Very Poor)
5 (Very Good)
N/A
Company news and data on the site
1 (Very Poor)
5 (Very Good)
N/A
Product data included on the site
1 (Very Poor)
5 (Very Good)
N/A
Product Selector
1 (Very Poor)
5 (Very Good)
N/A
9.
Is there anything you believe is missing from the current Norbar website that you would find helpful?
10.
How would you prefer to hear from Norbar?
Social Media
Newspaper / Magazine
E-Newsletter
Other (please specify)
Current Progress,
0 of 10 answered