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DEClickhelp alternative to simplify technical documentation
Document360 is built to handle complex documentation for your product. Our features, combined with a better UI, make authoring content easy.
Trusted by global brands
Supercharge technical writing with AI
Eddy, our AI Assistant, comes with features that enhance the experience of creating technical documentation.
- Optimize content tone easily for better engagement.
- SEO meta generator ensures your articles are search engine friendly.
- Enhance content discoverability with related articles and tag recommender.
Features for managing end-to-end technical documentation
Powerful Editor
We understand that technical writers need flexibility when creating help articles. In Document360, writers can choose between Markdown and advanced WYSIWYG editors to author content.
Structured Hierarchy
When you have too many articles, keeping them organized can take time and effort. Categories and subcategories can help you manage large and complex documentation with a simple drag and drop.
Information Discoverability
Unlike traditional tools, you are not restricted to a Google like search bar to find information. Our AI interactive search, can search and find accurate information faster.
User Management
Do you want to restrict access to specific parts of technical articles? SSO and group based permissions allows you to have full control over the visibility of your technical documentation.
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*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2