https://www.gooddata.com/ logo
Join Slack
Powered by
  • j

    Jhonatan Teixeira

    12/24/2025, 11:34 AM
    Hi Team, I am trying to use the hideControl feature in an iframe, but it doesn't seem this is producing the expected outcome this is my HTML iframe element, but when rendering the iframe the topBar is still present
    Copy code
    <iframe data-v-f505efec="" id="good-data-dashboard" src="<https://learnamp.cloud.gooddata.com/dashboards/embedded/#/WORKSPACE_ID/dashboard/baa9bde6-f257-4926-8acb-65d01ab72b0e?hideControl=[topBar]&apiTokenAuthentication=true>" frameborder="0" width="100%" height="1000px" bis_size="{&quot;x&quot;:126,&quot;y&quot;:223,&quot;w&quot;:1160,&quot;h&quot;:1000,&quot;abs_x&quot;:126,&quot;abs_y&quot;:223}" bis_id="fr_45qsy2d3v1lrgqqq36a2zt" bis_depth="0" bis_chainid="1"></iframe>
    is the documentation about this still correct? do you spot any issues with my code? also I noticed the docs states the URL should be
    embedded/#/workspace/WORKSPACE_ID/
    but the iframe doesn't load properly when I do that, it's completely blank it seems to only work this way for me:
    embedded/#/WORKSPACE_ID/
    0
    k
    j
    • 3
    • 3
  • a

    Adham Sami

    12/23/2025, 9:26 PM
    Hi team do we have the option to change the color of the global application header from black to something else?
    0
    k
    • 2
    • 1
  • j

    Jhonatan Teixeira

    12/23/2025, 4:40 PM
    Hi team, is there a way to hide sections of an embedded dashboard when using the webComponent, without relying on readonly attribute, I wanted to do the same thing as with the iframe that has hideControl, but couldn't get this to work with the webComponent. Please let me know, thanks!
    0
    k
    • 2
    • 1
  • a

    Avinash Pandey

    12/23/2025, 7:12 AM
    Hi team I need help with a login issue. I was previously able to log in using the same username and password, but now I am receiving an “invalid username or password” error. I also tried using the “Forgot Password” option, but I am not receiving the reset email.
    0
    k
    m
    • 3
    • 11
  • k

    kapa.ai

    12/23/2025, 7:11 AM
    It sounds like your user record may be misconfigured or missing in GoodData, which can cause both: - “Invalid username/password” on login, and - No email being sent for “Forgot password”. From similar resolved cases, the most common causes are: 1. User was deleted from the organization, so password reset cannot work until you are re‑invited and recreated. [[Wizehive dev](https://wizehive-zengine-dev.cloud.gooddata.com/)] 2. Missing or incorrect Auth ID / Auth0 ID (authenticationId) on your user, especially if: - Your organization is still using GoodData’s managed OIDC (Auth0), or - You are in a transition period to your own OIDC. [[Login issue authid](https://gooddataconnect.slack.com/archives/C04S1MSLEAW/p1736266672934719); [Managed OIDC transition](https://gooddataconnect.slack.com/archives/C04S1MSLEAW/p1748987524824719)] In those cases, Support fixed it by either: - Re‑creating the user correctly (via “Invite user” or on GoodData’s side), then the user uses “Forgot password” to set a new password. [[Invite vs create](https://gooddataconnect.slack.com/archives/C04S1MSLEAW/p1727970207857279)] - Adding the correct Auth ID / Auth0 ID to the user record, after which login and password reset start working again. [[Auth0 id fix](https://gooddataconnect.slack.com/archives/C04S1MSLEAW/p1739395018610799); [Auth ID missing](https://gooddataconnect.slack.com/archives/C04S1MSLEAW/p1744353797454049)] ### What you should do now 1. Contact your GoodData organization admin (or whoever manages users) and ask them to: - Check if your user still exists in the organization. - Verify that your user has a valid
    authId
    /
    authenticationId
    set. 2. If they cannot fix it, they should open a ticket with GoodData Support or post in the GoodData Community, including: - Your GoodData hostname (e.g.
    <http://yourcompany.cloud.gooddata.com|yourcompany.cloud.gooddata.com>
    ) - Your email address used for login - Whether you use GoodData’s managed OIDC or your own IdP Support can then either correct your Auth ID or recreate your user, after which you should: 1. Go to your GoodData login URL. 2. Click “Forgot password”. 3. Use the link from the email to set a new password and log in. If you share (privately, not here) your hostname and email with Support, they can investigate your specific user as in the examples above.
    0
  • a

    Adham Sami

    12/19/2025, 4:23 PM
    Hi team, Where can we find the plugins mentioned in this doc? https://www.gooddata.com/docs/cloud/create-dashboards/plugins/#headline-bar-chart We are interested in implementing a couple.
    0
    k
    j
    • 3
    • 3
  • m

    Max Donsky

    12/19/2025, 2:32 PM
    Hi there, we had a dashboard export fail yesterday and I'd like to get support on understanding why. Can someone please message me
    0
    k
    j
    • 3
    • 4
  • p

    Prashanth Shankar

    12/19/2025, 10:01 AM
    Hi team, Question on dashboard tabs, is this feature available as part of CI/CD pipeline?
    0
    k
    • 2
    • 1
  • a

    Anant Dalela

    12/18/2025, 9:06 PM
    Hi team, question related to the Python SDK: is it possible to retrieve object structures in the format outlined here via the Python SDK?
    0
    k
    m
    • 3
    • 4
  • n

    Nick Dysle

    12/18/2025, 8:29 PM
    Hi team, I have a problem with existing dashboards in my child workspace no longer loading. I was saving an LDM update in the Parent while simultaneously editing a dashboard in the Child. The dashboard save threw an error and now existing dashboards in the child workspace won't load. I tried removing the added dataset in the LDM to revert back to the previous LDM but the dashboards still won't load. The LDM and Analyze tab are working fine, and new dashboards load as expected. Anything I can do to get my dashboards working again?
    0
    k
    m
    • 3
    • 6
  • a

    Anant Dalela

    12/18/2025, 3:28 PM
    Hi team, quick question related to workspace permissions: • Scenario: we would live to give a user permission to edit/create visualizations and metrics, but not edit the LDM • ANALYZE workspace permission grants the ability to edit/create visualizations • To grant the ability to create/edit metrics but not the LDM, would granting ANALYZE + MANAGE, but not grant the USE permission on the data source work? Is that the recommended approach for this scenario?
    0
    k
    • 2
    • 1
  • m

    Marie Gottberg

    12/17/2025, 4:03 PM
    hey gooddata-team. 👋 nice to meet you. Can we add the logic of previewing the full name of an item when going over it with the mouse, bc I can not figure out the details of an item in a filter. happy if you can help me out here. thank you
    0
    j
    p
    • 3
    • 4
  • s

    Simon Delolme

    12/17/2025, 9:35 AM
    Hi everyone, We’ve been experiencing issues with dashboard responsiveness, especially with tables and their width. For example, a table may fit properly on a 15" screen but not on a 13" screen. Sometimes it displays correctly in Edit mode but not in View mode, and occasionally it only works after refreshing the page. I thought the new “Header Wrap Column” functionality (available in the Analyze settings) was intended to prevent this issue by automatically wrapping column header text when the screen size decreases, but it doesn’t seem to work as expected. Is there a way to ensure that table widths automatically adapt to the screen size and avoid displaying a horizontal scrollbar? Thanks in advance.
    0
    k
    j
    j
    • 4
    • 9
  • j

    Jhonatan Teixeira

    12/16/2025, 12:37 PM
    Hi Team, we have this error happening when trying to update a workspace
    Copy code
    Some of given referenced 'createdBy' entities do not exist. Not existing IDs: [Identifier(fundingcircle)/Organization(invblp2fgi)] - status: 400
    but point is, we don't even use separate Organisations per customer, so we have no Organisations registered in our account, how could they have created a resource using a completely separate organisation?
    0
    k
    m
    m
    • 4
    • 10
  • a

    Anjali Mandowara

    12/16/2025, 9:19 AM
    Hi Team, Is there any way to create grouped bar chart in GoodData?
    0
    k
    • 2
    • 1
  • a

    Anjali Mandowara

    12/16/2025, 8:32 AM
    Hi Team, we are using iframe to embed Gooddata Cloud ( Dashboards - Tab) in our platform. If are facing issue - When the screen is zoomed in to 100, the add or "+". button is not displayed. (basically not responsive UI. @Abhijeet Gupta @Vivek Kushwaha
    Screen Recording 2025-11-27 at 13.35.47.mov
    0
    m
    a
    k
    • 4
    • 5
  • a

    Anjali Mandowara

    12/15/2025, 10:33 AM
    Hi Team, we are using iframe to embed Gooddata Cloud ( Dashboards - Tab) in our platform. Consider I have multiple dashboards ~around 10 , to specific Client i want to show only 5 dashboards. Is there any way to filter that? @Abhijeet Gupta
    0
    k
    • 2
    • 1
  • a

    Ayush Kumar

    12/15/2025, 8:30 AM
    Hi team, how can I know the exact error for this failure,
    Copy code
    {
      "title": "Bad Request",
      "status": 400,
      "detail": "An error has occurred while calculating the result",
      "resultId": "cfa962dad0163cd5a8e5e9b16a23cd338d111196",
      "reason": "General error",
      "traceId": "c127f8812f3328ebaa0917590876eeed"
    }
    0
    k
    m
    +2
    • 5
    • 7
  • a

    Adham Sami

    12/12/2025, 4:28 PM
    Hey there, We’re interested in developing custom visualizations to address our analytical needs on GoodData Cloud, for example: https://blog.ag-grid.com/introducing-ag-grid-sparklines/ We’ve experimented with Dashboard Plugins (referencing this documentation: https://sdk.gooddata.com/gooddata-ui/docs/dashboard_plugins.html#current-limitations ), but the link appears outdated, and the “latest version” link doesn’t point to updated information. Using plugins, we were able to customize the rendering of some visuals, but we still have a few questions: 1. Is there a way to create entirely new visualization types that would appear directly in the GoodData Cloud drag-and-drop menu? Or are we limited to using plugins that modify the rendering of existing visualizations? 2. What are the current limitations around developing custom visualizations? 3. What is the most up-to-date resource or documentation available on this topic? Thank you!
    0
    k
    y
    • 3
    • 3
  • j

    Jhonatan Teixeira

    12/09/2025, 11:35 AM
    message from our Director of Engineering Hi Good Data, We feel it is important to communicate the seriousness of yesterday's issue. The change that your team deployed to your Javascript SDK completely broke our embedded reporting widgets, affecting all of our customers who use our Advanced Analytics module. It also caused us some reputational harm, as we were demoing these features to an important prospect at the time of this incident. Could you please provide us with some re-assurance that: 1. You will proactively notify us of any changes to your JS SDK that may affect our usage downstream. 2. No futher breaking changes will be deployed, without giving us sufficient time to update things on our end. Thanks for your attention in this matter, Richard Larcombe Director of Engineering Learn Amp
    0
    j
    j
    • 3
    • 5
  • j

    Joaquim Grilo

    12/08/2025, 7:34 PM
    Hello team, Is there anyway for WebComponents to have the filters saved even after refreshing the page? Currently everytime I refresh it resets do default. Are there any work arounds used in the community? cc: @Fardim kaiser
    0
    k
    m
    +7
    • 10
    • 22
  • n

    Nagaraja Joisa

    12/08/2025, 2:59 PM
    Hey there, I am also getting following error. It used to work until yesterday Uncaught SyntaxError: The requested module 'https://***.cloud.gooddata.com/components/tigerBackend.js' does not provide an export named 'default'
    0
    j
    f
    • 3
    • 15
  • j

    Jhonatan Teixeira

    12/08/2025, 1:58 PM
    This issue is pretty URGENT, anyone that could help with this please? https://gooddataconnect.slack.com/archives/C04S1MSLEAW/p1765195941276409
    0
    k
    j
    • 3
    • 3
  • j

    Joaquim Grilo

    12/08/2025, 1:44 PM
    Hey there I need an urgent solution. I dont see any outage reported. But I am getting black pages where GoodData web component should be displaying data I am getting the following error
    Uncaught SyntaxError: The requested module '<https://xxx.cloud.gooddata.com/components/tigerBackend.js>' does not provide an export named 'default'
    👀 1
    0
    k
    j
    +3
    • 6
    • 17
  • j

    Jhonatan Teixeira

    12/08/2025, 12:12 PM
    We are currently having issues with the JWT authentication this was working fine a while ago was there any change to this method factory() as we are using it in
    Copy code
    setContext({
        backend: factory()
          .onHostname(data['good_data_url'])
          .withAuthentication(new TigerJwtAuthProvider(data['jwt'])),
        workspaceId: data['workspace_id'],
    });
    it seems the method is returning this
    o()
    , and then we get
    TypeError: Unhandled Promise Rejection: o is not a function
    , anyone that could help us with this?
    0
    k
    y
    • 3
    • 6
  • c

    Clément Contamine

    12/08/2025, 9:12 AM
    Hi, We are using your Usage Analytics but face some data issues. For example last week, no data available between 12/2 and 12/4. Will we recover missing data?
    👀 1
    0
    m
    • 2
    • 5
  • c

    Clément Contamine

    12/05/2025, 4:41 PM
    Hi, We have an issue for a few hours on one specific dashboard. When a user opens it, they get a full blank page. We reproduce it systematically. Is there any workaround?
    0
    k
    s
    +2
    • 5
    • 10
  • s

    Sasha Bratyshkin

    12/03/2025, 11:05 PM
    could someone please help me find why, when I try to download this visualization with an error 400 I can't find in any logs? visualization object id:
    Copy code
    7267d8e2-dfaf-4fb2-8ebe-0acd2a982f72
    the export id;
    Copy code
    e51282442155a21e397ee243a46f47775b825a46
    this is the endpoint I'm trying to call:
    Copy code
    <https://housing-cloud.cloud.gooddata.com/api/v1/actions/workspaces/${workspaceId}/export/tabular/${exportId}>
    this works for other visualizations, but not for this one for some reason
    0
    k
    m
    • 3
    • 6
  • p

    Philip Asp

    12/02/2025, 7:39 AM
    Hi, if the Manage permission is removed from a workspace for a user, is the Private Dashboards removed/deleted that the user had created?
    0
    k
    • 2
    • 1
  • n

    Naveen Chaurasia

    12/01/2025, 3:57 PM
    I am trying to use the Geo Map widget in my GoodData workspace, but the system is not accepting my location fields. I have tried storing latitude and longitude as string, and integer values, but the platform still shows the message:
    “No location in your visualization. Add a geo attribute to your visualization, or switch to another visualization.”
    Could you please clarify: What exact data format is required for latitude and longitude? ◦ Should they be separate attributes (Latitude and Longitude)? in data model field mapping it is not giving option for selecting data as geo cordintaes can u please look into it and help me
    0
    m
    • 2
    • 1