console.log(‘Hello Front developers!!!’);We’re excited to see what integrations you will build. We hope that this community will help you get up and r...
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Featured topics
FRONT AI
Listen for conversation events in the Autopilot Resolve SDK
You can now subscribe to conversation lifecycle events in Autopilot Resolve, so your app can react in real time as end users move through a conversati...
You can now create application channels programmatically, without manual setup in the Front UI for every new channel your app needs. This unlocks full...
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FRONT AI
Announcing the Autopilot Resolve SDK
With the Autopilot Resolve SDK, you can take complete control over the Autopilot Resolve widget on your websites. The widget answers customer question...
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Bring Your Own AI Agent to Front — Join the Beta
We're building a way for external AI agents to operate as real teammates inside Front — assigned conversations, their own identity, clean handoffs to...
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CORE API UPDATE
Create task conversations via the Core API
Task conversations are now fully supported in the Core API. You can create, read, and update them just like you can other conversation types, with a d...
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CORE API UPDATE
New Time Off API endpoints
We've added a set of Time Off API endpoints to help you build integrations that stay in sync with teammate availability in Front. What is Time Off?A t...
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Join the discussions
Looking for a front expert to set up our front app
Hello we’ve just started using front and we don’t have the time to figure out what we don’t know what we don’t know. Is there a partner directory or a...
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Events missing from /events api call
Hello,For one of our mutual customer we are seeing that conversation events are missing from /events api call.While individual event exist when querie...
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Integrations
Hi all, Not sure if this is the correct location for this. I run a Technical Support team and we have inbound via email and WhatsApp as well as Zoho C...
Extracting new message content from the API (existing solutions?)
Setup: I sync messages from the Core API and process them downstream. For that I need just the new content of each message, not the quoted thread hist...
611
Best practice for scaling a multi-tenant integration: single published app with OAuth + application webhooks instead of per-customer manual setup?
Hi all,We're an AI agent provider integrating with our customers' Front instances. Our integration has two parts: (1) webhooks so we receive conversat...
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Open a specific Help Center article in the widget from in-app tooltip links (outside the widget)?
Hi Front team,We use the Front Chat widget with our knowledge base enabled inside it, and we'd like to extend the widget's in-app Help Center experien...