Dualboot Partners

BACKGROUND

Please describe your company and position.

I am the President of KuduPro

Describe what your company does in a single sentence.

KuduPro is a web based ERP solution for the flooring industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dualboot Partners to accomplish?

• Design an intuitive user experience
• Build a full ERP solution
• Design a secure multi-tenant delivery solution

SOLUTION

How did you find Dualboot Partners?

Referral

Why did you select Dualboot Partners over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Dualboot Partners were assigned to this project?

10-16

Describe the scope of work in detail. Please include a summary of key deliverables.

We contracted Dualboot after taking an open source product to market where we weren't fully vested in the IP. We were looking to create our own ERP based on the things we had learned over a decade of building a flooring business and commercialize our expertise for use by others. With this we wanted to ensure it looked good, it felt user friendly, and it was able to scale from a small business to an enterprise level. 

We began with UI/UX design of the first module and worked that way up until today on being design driven first before development when creating new features or redesigning original features. This helped us have a clear picture of what we were building before we built it.

The next 18 months was a clear roadmap of developing module by module to complete our full package. We started with the sales side of the application which had the most groundwork that had to be laid for the application then moved through each module until we completed the application in whole. 

Our target was to build an MVP of our application with all four major modules integrated and functioning to our customers standards. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Product development is my personal form of success. I need to see, touch, and test drive the outcomes to understand the progress we've made and determine if any redirection needs to happen. We had longer periods but we typically released something on a two week sprint whether in design phases or development to make sure we were on the right track and making progress. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management was a work in progress due to the size of the project but they were extremely responsive to each of our requests or needs. We worked with a great team throughout the project that helped us map each phase to ensure we could deliver what we needed and if priorities changed or something was blocking other things they were able to identify the bottlenecks and help us get past them.

What was your primary form of communication with Dualboot Partners?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The worked with us like a true partner ensuring we grew as we progressed and brought things to the table we had yet to learn.

Are there any areas for improvement or something Dualboot Partners could have done differently?

Nothing to note.

BACKGROUND

Please describe your company and position.

I am a department VP at Sprockets

Describe what your company does in a single sentence.

Sprockets automates manual tasks and reduces employee turnover with AI hiring software built to overcome today’s unique challenges.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dualboot Partners to accomplish?

• Increase productivity to meet deadlines
• Provide expertise in areas our team was lacking
• Additional technical leadership

SOLUTION

How did you find Dualboot Partners?

Referral

Why did you select Dualboot Partners over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Dualboot Partners were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Staff augmentation that was built into our team environment. Engineers would complete tickets, code reviews and manual testing.

Augmented Engineering Teams:

• Skilled engineers integrated seamlessly into the client's projects.
• Regular progress reports and updates on tasks completed.
• Contributions to project development, coding, and technical problem-solving.

Manual QA Testing:

• Test plans and test cases created and executed.
• Comprehensive defect reports with clear reproduction steps.
• Regression testing to ensure software stability.

DevOps Assistance:

• Monitoring and alerting setup for applications and infrastructure.
• Assistance with deployment and release management.

Documentation:

• Documentation of configurations.
• Knowledge transfer sessions to ensure the client's team can maintain and manage the solutions.

Communication and Collaboration:

• Attend regular meetings for project status updates and planning.
• Collaborative problem-solving and knowledge sharing.
• Responsive communication for addressing issues and concerns promptly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased development capacity by 150% with a team of 6 engineers. Achieved 30% cost savings in infrastructure management and scaling. 25% increase in documentation completeness and accuracy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

While our internal team managed project management responsibilities, they consistently exhibited dedication and diligence in accomplishing their assigned tasks. Their responsiveness was truly remarkable.

What was your primary form of communication with Dualboot Partners?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team seamlessly integrated into our company culture, a challenging feat to achieve with staff augmentation, and their collaboration was truly wonderful.

Are there any areas for improvement or something Dualboot Partners could have done differently?

We encountered a challenge in onboarding engineers, primarily stemming from our own oversight. Nevertheless, we would have appreciated more constructive feedback on how we could have improved the process.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a behavioral assessments and consulting company that provides services on 6 continents and has been in business for over 30 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dualboot Partners, and what were your goals?

We came to Dualboot to unravel a technology project gone astray. Not only did the Dualboot team quickly identify the issues and provide a path forward, they executed on it with high professionalism and have found efficiencies along the way. As the main project is done and we are moving on to the next phase, the team applies their learning of our technology needs and products to accelerate development. They are consistently responsive and solutions-focused. We see them as our long-term strategic technology partner.

SOLUTION

How did you select this vendor and what were the deciding factors?

Please see detail above.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Please see above.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team that included domestic management and offshore talent.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Please see above.

Describe their project management style, including communication tools and timeliness.

Using slack and recurring meetings, project management is thorough and communication is strong.

What did you find most impressive or unique about this company?

How easy it is to work with Dualboot. Communication is straightforward and it feels like our business goals are aligned.

Are there any areas for improvement or something they could have done differently?

We've worked together to align business reporting with our company's needs.