Company activity

Updated 5 hours ago

This page gives you a detailed overview of how sonoro.com has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: March 2022.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

93

Verified

508

Invited

0

Redirected

0


Total reviews from the past 12 months

601

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How sonoro.com got its reviews in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Profile merges

How many profile merges happened in the past 12 months

March 22, 2022

One profile merged into sonoro.com because of rebranding.

sonoro.com's TrustScore became 4.6 after this profile merge (previously 3.7).

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New reviews by star rating

How many new reviews (distributed by star rating) sonoro.com got each month in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Reply behavior

How sonoro.com replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 24 hours or less.

  • Has replied to 100% of their negative reviews.

sonoro.com’s flagging activity

How frequently sonoro.com flagged their reviews in the past 12 months

What's a flagged review?

  • sonoro.com may flag a review if they think it's in breach of Trustpilot's guidelines.

  • sonoro.com selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • sonoro.com flagged 1 of their reviews a total of 1 times.
  • 0% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

0

0%

2-star

0

0%

1-star

1

100%

What happened to the 1 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

0

Reviews removed from trustpilot.com

1

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by sonoro.com

0

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

1

Reviewer didn't resolve the breach of Trustpilot's guidelines

0