City of Cape Town

3.0
602 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Welcome to the official City Of Cape Town app!

Whether you're a resident or a visitor, the City of Cape Town app is your essential companion for navigating our vibrant city.

Key Features:


Stay Informed with Alerts
Receive real-time updates on load-shedding schedules, and city-wide maintenance notices directly to your device.

Effortless Service Requests
Easily report issues such as potholes, faulty streetlights, and water leaks. Manage your municipal services, from account balances to license renewals, all in one place.

Discover What's Happening
Stay up-to-date with the latest news, cultural events, sporting activities, and community projects happening in and around Cape Town.

Streamlined Reporting
From ordering new refuse bins to reporting municipal issues, easily submit service requests and ensure your concerns are addressed promptly.

Explore Cape Town
Navigate the city with our comprehensive events guide. Discover popular tourist spots, historical landmarks, and public transport options to plan your perfect day out.

Emergency Assistance at Your Fingertips
Access essential contact numbers for medical services, fire departments, police stations, and other emergency services instantly.

City Calendar
Stay informed about upcoming events, public holidays, City Council meetings, and other significant dates.

New Features:

Personalised Safety & Security
Create detailed emergency profiles and receive custom safety alerts tailored to your location and preferences.

Direct Support
Connect directly with our call centre for immediate assistance with service requests and safety incidents.

Safety & Security Alerts
Log emergency reports and receive real-time alerts of incidents in your area based on your account preferences.

Receive Location Alerts: Get reported real-time notifications of incidents in your specified area.
View Incident Reports: See what other users are reporting near you.

Download the City of Cape Town app now and experience the convenience of accessing municipal services, staying informed, and exploring the best of the Mother City.
Updated on
Apr 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
591 reviews
Heather Johnson
March 13, 2026
Initially had some problems with the app not working properly but customer service was very helpful & they did some updates to the app so now it's working as it should. Thank you 😊
Did you find this helpful?
City of Cape Town
March 4, 2026
Hi Heather. Apologies for the inconvenience you experienced while registering. Can you please try again now and let us know if this issue persists? Please ensure you have the latest version of the app downloaded. Thank you.
Frances Balayer
January 13, 2026
Unable to register because when I have filled in all my details and agreed to all T's&C's etc the next page where you are supposed to enter the OTP doesn't load. I receive the OTP but can't enter it. Also when I put my address in it simply states "location not found". This doesn't work for ANY address, not just mine. It can't even find any suburbs. Also any app buttons located at the bottom of the screen appears behind my android's navigation buttons, so you can't press them.
9 people found this review helpful
Did you find this helpful?
City of Cape Town
March 4, 2026
Hi Frances. Thanks for the feedback. Apologies for the inconvenience you experienced while registering. Can you please try again now and let us know if these issues persist? Please ensure you have the latest version of the app downloaded. Thank you.
Ben Liebenberg
January 11, 2026
I am unable to register after I input my details and tap continue, it sends me an OTP but nowhere to put it in? it doesn't take me to a new page or provide an input field, I just stay on the page where I accept notifications and I keep getting otps when I tap continue. it's a dead end and I cannot register.
1 person found this review helpful
Did you find this helpful?
City of Cape Town
March 4, 2026
Hi Ben. Apologies for the inconvenience you experienced while registering. Can you please try again now and let us know if this issue persists? Please ensure you have the latest version of the app downloaded. Thank you.

What’s new

App Improvements: Performance enhancements for a smoother experience.
Bug Fixes: Fixed issues to improve stability and reliability.

App support

About the developer
CITY OF CAPE TOWN
apps.feedback@capetown.gov.za
FL 18 CIVIC CENTRE 12 HERTZOG BLVD CAPE TOWN 8001 South Africa
+27 72 796 9171