Company activity

Updated 5 hours ago

This page gives you a detailed overview of how Modo Casino has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: June 2023.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

1,268

Verified

4,447

Invited

11

Redirected

1


Total reviews from the past 12 months

5,727

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Modo Casino got its reviews in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

New reviews by star rating

How many new reviews (distributed by star rating) Modo Casino got each month in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Reply behavior

How Modo Casino replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 week or less.

  • Has replied to 93% of their negative reviews.

Modo Casino’s flagging activity

How frequently Modo Casino flagged their reviews in the past 12 months

What's a flagged review?

  • Modo Casino may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Modo Casino selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Modo Casino flagged 27 of their reviews a total of 27 times.
  • 62% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

1

4%

2-star

0

0%

1-star

26

96%

*Data doesn’t include the 5 flagged reviews that Trustpilot is currently investigating.

What happened to the 27 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

18

Reviews removed from trustpilot.com

9

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Modo Casino

17

Reviewer resolved the breach of Trustpilot's guidelines

1

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

9

Reviewer didn't resolve the breach of Trustpilot's guidelines

0