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What to do next

Comments or queries about angling can be emailed to [email protected]

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email [email protected]

Discretionary support / Short-term benefit advance

Call 0800 587 2750
Email [email protected]

Disability Living Allowance

Call 0800 587 0912
Email [email protected]

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to [email protected] or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

Restrictions or regulations — contact the Department of Health
Travel advice (including self-isolation) — contact the Department of Health
Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email [email protected] and for queries about your certificate, email [email protected].

For queries or advice about criminal record checks, email [email protected]

Application and payment queries can be emailed to [email protected]

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email [email protected]

For queries about your GRONI account, email [email protected].

For queries about the High Street Spend Local Scheme, email [email protected].

For queries about:

Car tax, vehicle registration and SORN
contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing
contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email [email protected].

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email [email protected]

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email [email protected]

For queries or advice about 60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly. We don't have access to information about you.

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