Showing posts with label work. Show all posts
Showing posts with label work. Show all posts

Thursday, May 6, 2010

Absolute power...


I've been wanting to write lately but the words won't come. I want to write about spring, and how every morning the birds outside go wild and wake me up with singing and it reminds me of beauty, so I wake up with the idea of beauty every morning but I'm not going out in it, and I feel sad about that. I wanted to write about my sister on her birthday, but no matter how much I pushed the keys it all came out strange and forced. I will want to write about my mama and my other mother come Mother's Day. It's all off, everything is off. I thought this morning that maybe it is because what I need to write about is what's going on in my daily life, which I don't want to write about, because it is about work, but it is what is swimming around in my head. So please, if you don't want to read about work, feel free to click away.
A few months ago the owner of my restaurant sold out to another restaurant. It all happened very fast and there was little communication involved with the staff. We were told not to worry, that they wanted to keep us on and that we would all have jobs. There was bad blood over the whole thing with the bar manager at the old place, and the bar staff jumped ship rather spectacularly. Their last night open they destroyed the place. They gave away more than they sold, they smashed glasses, they drank straight from taps and bottles. I do not envy the new owners the clean up.
We closed for four days and reopened under the new name and management. Same building, different job. We tread lightly. I likened it to having a foster family- it was nice that they kept us together but we didn't know the rules in this new house, foster mom and foster dad were different and strange, their real kids seemed cocky and didn't know the 'hood. Our regular customers were confused and disgruntled.
After a month and change our front of house manager quit, and I don't blame her, but she did so leaving the schedule unfinished and a snarl of problems that we couldn't even begin to know were there. Five servers and two hostesses were leaving for the summer, we had no new hires and she'd let half the staff request off for graduation weekend.
They asked me to be the new manager.
The new owner explained that she liked the way I am at work, that I'm a good server and I take care of the customers, even if they aren't my tables, that people respect me and that I'm a favorite among the kitchen and front staff. That I have open availability. She wanted me to teach the other servers to be more like me.
It can't be done. The things that make me a good server are not the things that make a good manager. I look after the customers because I cannot stand to see anyone unhappy or needful. I spend every moment when it is busy moving moving moving because even if I do not need to refill my glasses or bus my tables I need the momentum to carry me through the night. I talk to the customers because I am interested in their lives, how they are doing, what they do when they are not sitting there waiting for their food to arrive. I do it because that is what I want to do. To those servers for whom this is only a job they do to have some running around money, it can be almost a painful thing to try to care that much. Most of the restaurant staff in Tallahassee are either drunks or students, and both groups do the job, a rather thankless job at that, only because it has the flexibility to allow them to live their real lives. I do it because I like to walk around with plates and eavesdrop on conversations.
Being the manager is an in between job. I am not the employee, free to bitch and joke about the management. I am not the boss, able to take people's concerns into account and make changes. I get to make the schedule (which no one likes) and walk around saying things like "Don't doodle at the counter" and "Your pants have a hole in them." People come to me and tell me that their paychecks are light, or that the uniforms are too hot for the summer, or that the coffee we carry sucks. I'm told to make the order for drystock (to go containers, tea and coffee, equipment we might need) and I do, and then the orders are cancelled because the owners have those things at home, and then they never bring it in.
The owners have other things going on with their lives, hard things to deal with personally, and that gets in the way and distracts them. I feel for them, but these are not my problems and I do not want these to be my problems. I want to do my job and go home.
We have one more big weekend and then things will smooth out. I have to keep reminding myself of that. This summer, if I hire some good people and get them trained up, will be easy peasy and we can do all the tightening up we need to do. I just have to get there. Until then this job is invading my dreams and causing my face to break out. I've developed a hunger for ice cream that cannot be denied. I'm working way too many hours.
So there. That is what's going on with me. Now that that's out, maybe I'll be able to write. Maybe. I hope.

Saturday, April 10, 2010

Your Big Head Don't Make You King

Last night at the restaurant, a relatively well known local musician played. This is not uncommon, we have live music now four nights out of seven. This particular man is someone I've heard stories about for a while and his name was known to me but I'd never had the, ahem, pleasure of seeing him perform.
Here's the thing about musicians. My Daddy is a musician. Not Daddy Glen, of course, but my biological father. Padre is a guitar player and a damn fine guitar player, probably the best I've ever seen close up and personal. I grew up in houses filled with music, with musicians and late night jam sessions. Dancing in the living room, dancing barefoot in the dirt, dancing with my Mama and dogs and crazy-eyed wild men who drove their women crazy but who could make sweet sounds with those bad boy hands. Men and women who sang, men and women who may not be able to make rent but who always had instruments, even if the amps blew, even if the speakers buzzed. Rock and roll jingle jangle was the lullaby of my childhood and I still feel safe and sleepy at live shows.
When you grow up with musicians you don't revere them. You may adore them, you may love them to pieces, you may need them to complete you, but that sort of otherness reverence is reserved for talent a little less familiar. I need my Mama to make me black eyed peas and collard greens, I need my Daddy to play Do Right Woman. To quote Michelle, "Same same."
So when I'm faced with a musician who glad hands gregariously and postures shamelessly and looks at the air above my head and says a bunch of nothing words that mean, "You think I'm great. I think I'm great too." I feel nothing but exasperation. Shut up and play the damn music already. Make me want to dance, that's all I ask.
This man last night was one of those. I understand how it happens, I do. He is loved and he has a certain bellowing charm, and it takes a lot of balls and attitude to get yourself up there and on stage and rock the house. It's protection and projection and without it I don't know if you can survive that particular lifestyle. But really....
Before he went on I introduced myself because I know he knows my family, and has shared bills with our Fairy Godparents Lon and Lis. I told him I was Mary Moon's daughter and he knew right off which clan I come from. His eyes lit up and said "So Jessie is your sister!" and then proceeded to tell me that he's going to buy her a drink in a couple of weeks for her 21st birthday, and that men will be lining up to buy my girl a drink. I looked at him squinty eyed but had to agree, my girl is a beautiful angel and that's just the plain truth. Then he asked me if I played music and I said no, but that my Daddy, Jerry Thigpen is a guitar player..... and he cut me off. "Ah, so Jessie is your half sister." He said it with his voice bent down and final, like he knew what time it was.
Let me just say that nothing makes my blood boil more than the words "half sister" in relation to the sisters mine. When I was in grade school I knocked a girl down for saying those words that very same way. It's been a long time since grade school, but babies, I am not afraid to knock a bitch down. Any day can be bitch-knocking day as far as I am concerned. There are no halves in my family, no steps, no halves, no partways or sideways or sometimes or maybes. Who claims this family? I do, now get the fuck out of my way.
He got back on stage and growled and shouted through his set, and I hustled and served and bussed and leaned in close to hear my orders. My feet were fleet, my spine was straight, I picked 'em up and knocked 'em down. The crowd was into it and happy, buying beers and singing along. But no one danced. No one danced and the man on stage did not make eye contact and for me it was all just background noise. It was over for me as soon as he cut his eyes away and cut off my words. I feel sorry for a man who thinks that the blood in your body is more important than the bodies in your blood. #1) Sleazy. #2) Self important. #3) Didn't make me dance. Music? Fail. I do believe I will ask off next time that man is scheduled to play.

Monday, February 15, 2010

Life Is A Cabaret, My Friends


Yesterday was Valentine's Day, and aside from taking reservations for parties of two, we did nothing special at the restaurant. Still, the people came. Last year (as I was told repeatedly by disgruntled coworkers) we had a special meal of several courses with wine and dessert. Each couple's bill came to $100 and each table was a $20 tip for the server involved. It was like a $20 tip factory, and even if you only did twenty covers all night you walked with $200. This year my boss was not feeling the love, and we caught as catch could, and slung the food, and pushed the trout, and used a heavy hand to pour the wine. I was there from 10:30 AM till midnight.
Our restaurant has an attached, but separate bar where we pick up our drinks from the bartenders at night and make our drinks ourselves during the day. Day drinks are simple. I do not make anything that involves muddling, or elderflower liquor. I will not make a cosmopolitan or a kamikaze or anything named after a sex act or a baked dessert, but I will make a gin and tonic and I can tear up a bloody Mary. Even though it is extra work I like making the day drinks. The bar is empty and quiet and clean and the house lights are on. Almost everyday I have a quick fantasy about taking a nap back there. There are couches, though the reality of what sorts of bodily fluids that may be in those couches is enough to make my cheek itch, but I think I could possibly lay a tablecloth over the cushions and it would be more than fine.
Last night, in honor of Valentine's Day we had a "cabaresque" troupe perform in the bar and so during the day they wandered in and set up and did sound check and ate snacks and generally got in the way. With the house lights up in the empty bar they were just regular girls and awkward looking boys. The girls a little on the heavy side, the boys leaning toward gangle or muffin top respectively. I liked the ladies, with their thick thighs and dirty hair. One of them was a redhead with chewed fingernails. One of them was so dark she was almost blue and her red lipstick announced her face before you even had a chance to view her fabulous breasts. A boy with a wispy mustache wore a bowler hat. I worried about them a little. The people who frequent our bar are not very forgiving. They all come from money, they all look the same, they are all young and say judgmental things and end up puking in the hallway or weeping or fighting or peeing in inappropriate places. This is how the youth of the uppercrust act when they get fucked up. Classy.
I didn't have much time to worry, and for the most part I put them out of my mind- the fancy girls and the potential bar crowd both because in the early part of the day it is all about brunch. People seem to think that their mothers like to go to brunch. I don't think so. The coffee is never hot enough and the bacon is never crispy enough and they invariably get something sticky on their decorative sweaters. Everyone seems pissed off at brunch, I don't know why. I try to encourage ridiculous consumption at brunch, just to lighten the mood. Why not get chocolate chip pancakes as an appetizer? Why not substitute french toast for the bread on your bacon and egg sandwich? Let the child have red velvet cake for breakfast! Is it really so much worse than bananas foster croissant bread pudding? I will bring your son a trough of whipped cream, I don't care.
Brunch was a fuck-all circus and we had 45 minutes to clean up, change our shirts, light the candles, and set the mood for dinner, which we did. I looked like something that came out of the dryer, but I had never seen my fellow co-worker Raina look more beautiful.
It's a funny thing that happens when the management is disorganized and apathetic. The crew pulls together tighter. Each table was a nation of two and we were in our own little world, alongside them but not of them. Conversations between us cut off and picked up an hour later as if we never parted to refill drinks or carry food. One of us is getting married in a week. One of us broke up with his girlfriend a few days ago. One of us is sad because the boyfriend does not believe in Valentine's Day. One of us is wearing very unfortunate panties.
All of the couples who came in wear their relationships so nakedly on their faces that I could barely look at them. Boredom, anger, disappointment, lust, hope- somewhere in all of that there is love. The ladies put so much effort into their clothes and hair. Some of the men do alright, but I think they were mostly missing the point. Men- it is not about you. Suck it up. Be sweet, for one night. Not because it is Valentine's Day, but because your girl did her eyes for you, because she wore that dress for you, because her feet hurt in those shoes she wore for you, because her wrists and bosom are touched with hopeful scent for you. Because that girl is sweet on you and does silent secret things to make you feel good, to make you happy that you don't even notice but maybe you feel, give her one damn good night.
It all passed very quickly. The kitchen staff traded sushi for pizza. My favorite bartender slipped the waitstaff cocktails and told me one day we would run away together. I told my new favorite joke (What's the difference between a blond and a pair of glasses? A pair of glasses sits higher on your face.) and made the sous chef hug me when he went to push me because he thinks I'm pretty. We all got mad at the hostess, but I felt sorry for her because she is all alone and not a part of our fun. We ran out of napkins. The toilet flooded.
By midnight the magic happened and I had nothing to worry about. The bar was dim lit with candles and amber lights and the fancy girls were transformed into something otherworldly. They circulated in their feathers and jewels, corsets and fishnets and made the patrons look down and adjust their trousers. The awkward boys of the troupe snapped their suspenders and pushed out their chests and kept eyes on the hands of the crowd, mindful that the slap-ass didn't get too familiar. I left before the show went on, my show was over and I said thank you, and goodnight.
I came home and listened to Emiliana Torrini sing If You Go Away and it was not sad as it sometimes is. I caramelized onions and garlic for me. I cooked tomatoes with olives and red peppers. I made salad and cooked pasta and watched a movie, and at 2:00 AM I ate a brownie and went to sleep. I dreamed I saw an old friend in a yellow cab. He had a bouquet of flowers with a red plastic heart stuck in amongst the roses. He picked them out, because girls like hearts, and I knew that even though I only saw him through the window as he was driving away. I was happy because he was thinking of girls and flowers. Then I stopped dreaming. Then I slept forever. Then I woke up.

Thursday, February 4, 2010

She Works Hard For the Money


I'm not feeling well, chickies. I'm on day three of an eight day stretch at work and already my arches ache and my toes burn, and I feel like I'm coming down with something. Nothing too bad, I can't hear and my face hurts, but as far as colds go- this ain't nothing. The girls (my wee pretty sisters) and I went and cashed in our Christmas mani/pedi gift cards today (Thanks, Mama!) so the feet are slightly more attractive and feel a little better. I love a pedicure. I always feel like an ugly man going to a whore when I go get one, because generally my feet are just those things I bang the ground with, but the ladies there touch them gently with their very own hands and speak softly in Vietnamese.
Soon I will be flying all the way across the country to visit my best friend who is not related to me by blood, and the thought of that is enough to get me to straighten my weary shoulders and put my squash blossom nose to the grindstone. A week off on hourly wage is a quarter of my monthly gone, but a week to see his face again and find my girl side and serve no man- I'll work every minute till then for that and grin like a gator while I do it.
Normally when I get sick I reach for the comfort foods, those foods that have a maximum of salt, fat, and sugar per gram of white flour (and if you know me you know this is not how I eat). Yes the macaroni and cheese, yes the cereal and milk, yes and yes again to the m&ms mixed in a bowl with roasted nuts and mini bagel chips! Cookies! Butter! Buttered cookies I shit you not, somehow it's all good when one is puny and there is a weight on the chest. I have no time for delicious excesses now, I have shifts to work. Eight days on, two days off, a double, a shift, a double on Valentine's Day. Ahem. A VD double. Son. of. a. bitch.
So soup is simmering, like it should. It has pumpkin, carrots, celery, onions, oh so much garlic, roasted tomatoes, red bell peppers (no, I won't be making this soup for you, H.) that I charred my own damn self over the gas burner, and sweet white beans. This soup may very well save my life. I hope I like it, I made enough for seven brides and seven brothers. Wish me luck and big tips, my friends. When all this is done I'll sleep like the dead.

p.s.
Last week a customer slapped me on the ass and motor boated my tits. I think that deserves more than 20%, don't you?

Sunday, August 10, 2008


I broke three glasses at work yesterday. The final one shattered in my hand like a cherry bomb, I stood holding the shape of what was a glass, all tiny peices of danger now perfect in my palm. The glass rained over my eyes, my clothes, the server shelf where we keep the silverware and coffeecups. Everything had to be taken apart and cleaned. Only one shard, one cubic fortress of solitude chunk did not fall from my hand when I overturned it. I pulled it from the fleshy part between my thumb and my pointer finger, everyone winced and turned away. And then there was blood and my boss bathing my hand like a skinny Mary Magdelene on Jesus. But I am not Jesus. I worked my miserable shift. The glass looked like diamonds in my eyelashes. It was beautiful.